The global networking of computers and international communication systems eases this understanding, and it is  constantly developing into an extremely complicated infrastructure. The optimization of all processes is an important element of the services provided by Schenker Logistics (Malaysia). Such technology permits our staff and our customers throughout the world to communicate at all times - and to make quick decisions.

As a logistics service company, our role is increasingly that of an information provider. We offer customers an information service covering order processing from the sender to the recipient via a uniform information and communication system. Smooth handling and information flows are insured through processes such as SWORD, EDI, tracking, barcoding and mobile communications.

SWORD (Schenker Worldwide Online Realtime Data Network)

Integrated Global Data Exchange
The range of information technology at Schenker encompasses a whole spectrum of specific applications for completely different types of freight and logistics projects, which is integrated into the worldwide data network SWORD (Schenker's Worldwide Online Realtime Data Network). This system is the basis for cross-border communication from computer to computer. Our systems are developed and maintained centrally and deployed regionally or at the country level. Our SWORD network achieves tight integration between the various worldwide systems.

EDI (Electronic Data Interchange) Exchanging Order Data with our Customers
The future of data interchange and customer proximity by way of interfaces is being increasingly shaped by international communications standards. To further increase the benefits drawn by the customer, data transfers are fully processed based on the UN EDIFACT (Electronic Data Interchange for Administration, Commerce and Transport) standard. Using this platform gives Schenker the ability to meet its customers' individual needs as well as the market's future demands.

Freight Data Processing Systems
Schenker processes all transactions using the SWORD global data infrastructure. An efficient combination of powerful software packages serves for gathering, processing and passing on all relevant information in accordance with the type of transport order and the service required.

Our standard Air and Sea Freight system provides this capability by combining an event based architecture enabling event recording at the shipment and order line with the ability to capture our customers' reference numbers. Events serve as milestones and enable us to measure performance.

ILS (Integrated Logistics System)
The advantages of a reliable, realtime, status check go far beyond delivery. The interaction between Tracking and Schenker's own ILS "Integrated Logistics System" allows the execution of extremely challenging projects, such as major construction sites.

Pick-ups, quantities and deadlines are constantly correlated with the purchase orders, ensuring that the necessary freight shipments always reach their consignee as desired and on time. Through proper administration of purchase orders, Schenker is in contact with vendors and suppliers at a very early stage. With this overall concept, which Schenker monitors as part of its logistics task, production phases are started, just-in-time shipments coordinated and delivered reliably. This service has made Schenker the leading transport company in the project business and your reliable partner for all logistics needs.

General Warehouse System
The Warehouse Management Department is developing an SAP-based Warehouse Management System which will support the basic functions of Schenker's multi-customer warehouses.

The general Warehouse System (GWS) basically uses the standard functions provided by SAP R/3 Release 4.5 with its Logistics Execution System (LES). Thus, a low cost migration when releasing updates is achieved.

The core GWS covers the main requirements of Schenker's warehouses worldwide and can be implemented very fast for standard businesses. For more sophisticated logistic projects, individual enhancements will cover specific customer needs.